"The pool was very nice - I am a swimmer and brought my flippers and goggles and very much appreciated the pool."
Steven from Canada
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"Restaurant on site but did not eat breakfast there. The dinners were very good, especially the specials."
Choi from Canada
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"Walking distance to town. Beautiful pools, comfy bed.fridge in room"
Susan from Canada
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4-star family resort with a full-size waterpark
Amenities
Ixtapa Palace offers three swimming pools catering to all age groups, including a dedicated family pool with aqua-volleyball and a shallow Fun Pool featuring a five-story toboggan slide. The Magic World Water Park, designed like a pirate village, includes seven waterslides, a wave pool, and a lazy river, creating an engaging environment for guests of all ages. The extensive fitness center is the largest in Ixtapa, equipped with free weights, cardio machines, and a range of classes led by qualified instructors.
Rooms
Ixtapa Palace presents a variety of accommodations, including Junior, Senior, and Royal Suites, each designed for comfort and convenience. The Family Suite is spacious and includes two bedrooms, two bathrooms, and a kitchenette, making it suitable for larger groups. The Flexivilla, with three bedrooms and additional kitchen facilities, is tailored for family reunions or gatherings among friends.
Location
Located on Mexico's Golden Pacific coast in Guerrero, Ixtapa Palace is just a short 25-minute drive from Ixtapa-Zihuatanejo International Airport. Nearby attractions include multiple beaches and the vibrant town of Zihuatanejo, which maintains its traditional charm. The area features access to various water sports and outdoor activities catering to diverse interests.
Wellness
The Vita Natura Spa offers a comprehensive range of services including aromatherapy, massages, and detoxifying treatments utilizing natural ingredients. Guests can experience traditional practices through a Temazcal, a ritual steam bath aimed at relaxation and healing. The spa menu changes seasonally, providing specialized treatments to promote well-being and rejuvenation.
Dining
Ixtapa Palace includes dining options such as Tiburón de la Costa, which serves fresh seafood sourced from local fishermen. Emilio's Pizzeria offers renowned wood-smoked pizzas, continuously praised by guests. The Pool Bar provides an array of beverages, allowing visitors to relax while enjoying their time by the water.
Highlights
Waterpark: Magic World Water Park with pirate village theme
Fitness: Largest fitness center in the destination
Dining: Emilio's Pizzeria for top-rated pizzas
Wellness: Vita Natura Spa with seasonal treatments
“Ixtapa Palace has a great location, ideal for venturing out to explore the beaches and Zihuatenejo. The on-site restaurant really impressed me, the specials being particularly tasty and generous. Its fitness center stands out, as does the waterpark, that's a plus for families looking for a mix of relaxation and activity.”
Emma JohnsonEditor-in-Chief at Toresort
Select your room type
Ixtapa Palace offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
41 sq. feet
Air conditioning
Balcony
room details
Senior Suite
2 persons
54 sq. feet
1 Double bed
Air conditioning
Balcony
room details
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Ixtapa Palace offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.2/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Barber shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Tennis court
Table tennis
Mini golf
Yoga class
Aerobics
Services
Housekeeping
Laundry
Tours/Ticket assistance
Shops/Commercial services
Dining
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Children
Board games
Children's pool
Water slides
Children's play area
Spa & Leisure
Plunge pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Beauty treatment
Massage
Open-air bath
Public Bath
Shallow end
Room features
Air conditioning
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Dining table
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Dining Onsite
At Ixtapa Palace, culinary delights await at El Tiburón de la Costa, a charming restaurant offering a blend of Mexican and seafood dishes. With a family-friendly atmosphere and modern design, guests can relish a variety of fresh flavors all day long in a welcoming setting.
El Tiburón de la Costa
Mexican, Seafood
Ambiance
Family-friendly, modern indoor space with a relaxed vibe
Key Offerings
Indulge in delicious seafood dishes and traditional Mexican favorites, perfect for gatherings or intimate meals, with an outdoor poolside setting to enjoy the tropical ambiance.
Reservation
no
Open daily from 10:30 AM to 7:00 PM
Location
Paseo De Las Garzas, Ixtapa (Guerrero), 40880,
Explore Ixtapa (Guerrero)
Nearby Experiences
Top Attractions
Activities
Dining
Entertainment
Delfiniti of Mexico
11 minutes' walk
Marine life shows and dolphin interactions create memorable family experiences at this popular aquarium.
Mercado de Artesanias
10 minutes' walk
Local crafts and souvenirs fill this vibrant market, perfect for tourists seeking unique gifts and artworks.
Ixtapa Island Escape
7 minutes' walk
A picturesque island offering pristine beaches and snorkeling opportunities, ideal for relaxation and adventure.
Xihuacan Museum and Archeological Site
7 minutes' walk
Pre-Hispanic history showcased through archaeological artifacts, inviting learning about the region's rich culture.
Snorkeling at Ixtapa Island
7 minutes' walk
Vibrant underwater life awaits while snorkeling at Ixtapa Island, accessible via local boat rentals.
Spa Day at Nearby Resorts
10 minutes' drive
Luxurious spa treatments and wellness options are available at additional service providers nearby for relaxation.
El Tiburon de la Costa
1 minute' walk
Casual seafood dining with fresh catches daily, noted for its delicious ceviche and fun atmosphere.
The Blue Shrimp
3 minutes' walk
Seafood specialties in a lively setting with outdoor seating. Famous for its shrimp dishes and family-friendly environment.
Boogie Bar
2 minutes' walk
Fun nightlife venue featuring local DJs and live music. A great spot for dancing and social mingling.
Ixtapa Cinema
5 minutes' drive
A modern cinema showcasing the latest films, perfect for family entertainment or a casual date night out.
Getting around
City Centre
Ixtapa (Guerrero) 12 min · 3300 ft
Airports
Ixtapa-Zihuatanejo International (ZIH) 29 min · 11.9 mi
Lazaro Cardenas (LZC) 143 min · 59.2 mi
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Property information and rules
Check-in
from 16:00-23:00
Check-out
from 04:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
No internet access available.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
5
Number of rooms:
26
Reviews and Ratings
Feedback about Ixtapa Palace from previous guests about their experience
Review score
Based on 144 verified reviews
7.1 /10
Very good
72 %
Recommend
Cleanliness
7.8/10
Comfort
7.7/10
Facilities
7.2/10
Location
8.4/10
Staff
8.2/10
Value for money
7.4/10
Pros
Central location
Tasty dinners
Nice pool
Friendly staff
Cons
Weak WiFi
Connecting doors
Weathered hotel
Guest reviews
based on 218 reviews
4/5
based on 282 reviews
7.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Ixtapa Palace
Is it possible to book a monthly stay at Ixtapa Palace?
10 November 2024
Yes, monthly rental rates are available, but they can only be found if reservations are made at least 7 days prior to check-in.
Are there internet access options available in the guest rooms?
22 December 2024
Not all rooms have internet access, but some can connect to the wi-fi signal from common areas. For in-room internet, a room compatible with wired access can be requested upon arrival.
Are the facilities suitable for individuals with mobility challenges?
15 January 2025
Yes, the property is wheelchair accessible, allowing individuals with mobility challenges to enjoy their stay comfortably.
Is there a detox center available on the premises?
28 February 2025
Currently, there is no detox center at the hotel.
What is the typical temperature of the swimming pool?
12 March 2025
The swimming pool temperature generally ranges between 17 to 20°C.
Is there a fitness center available for guests?
5 April 2025
Yes, a large fitness center is available, equipped with various exercise machines, free weights, and cardio equipment.
Can guests enjoy food and drinks delivered to their rooms?
10 June 2025
Yes, room service is available for guests wishing to enjoy food and beverages in the comfort of their rooms.
What recreational activities are available for families?
22 July 2025
Families can enjoy a variety of activities such as swimming pools, a water park, beach access, and organized games for children.
Are there dining options on-site?
15 August 2025
Yes, there are multiple dining options available at the hotel, including a seafood restaurant and a pizzeria.
Can I rent equipment for water sports nearby?
30 September 2025
Yes, there are local shops within walking distance that offer rentals for various water sports equipment.